FAQs

Does Herbal Ape Accept Returns?

Yes, we accept returns if they meet the criteria outlined in our refund policy.

Please review our Refund Policy to see if your purchase qualifies for a refund.

To start a return or if you have any questions, visit our Contact Us page to submit a request.

How Fast Will My Order Ship on Launch Day?

Launch days get crazy, and we’re here for it! Due to high demand, please allow up to 5 business days for us to get your order packed and shipped. We appreciate your patience and support!

Got questions? Hit us up through our Contact Us page.

Where are Herbal Ape Products Made?

Herbal Ape products are produced in a cGMP (Certified Good Manufacturing Practices) and NSF (National Sanitation Foundation) certified facility outside of Austin, Texas, ensuring the highest standards of quality and safety. Our facility also processes nuts, dairy, and soy products. If you have any allergy concerns, please reach out to us via the Contact Us page.

Are Herbal Ape Products Third-Party Tested?

Absolutely. Every batch of Herbal Ape products gets third-party tested by ISO-accredited labs to guarantee top-tier quality and safety.

We put every ingredient through the wringer—testing for identity, purity, strength, and composition. On top of that, we screen for heavy metals, microbes, pesticides, and gluten, so you know exactly what you’re getting—no surprises, no compromises.

All of our products are also made in cGMP-certified facilities that follow strict FDA regulations and industry best practices.

Can I Take Herbal Ape Greens if I’m Pregnant?

We recommend consulting your healthcare provider before using Herbal Ape Greens during pregnancy.

Can my Child Take Herbal Ape Greens?

Our products are designed for adults 18 and older. If you're considering giving Herbal Ape Greens to a child, we recommend consulting a healthcare provider first.

Is it HerbalApe or Herbal Ape?

Both work — our official brand name is “Herbal Ape”, but we’re also known online as “HerbalApe” (one word). Either way, we’re the same brand. Some people even misspell it as Herble Ape (like Marshall, one of the co-founders) — that’s okay too! We just want to help you level up your health.

What does the name “HerbalApe” mean?

“Herbal” reflects our commitment to clean, natural ingredients.

“Ape” represents primal energy, evolution, and moving forward.

Together: HerbalApe is about advancing human health naturally —so health doesnt have to be complicated!

How do I know I’m buying from the real Herbal Ape?

Always buy from herbalape.com or our verified TikTok Shop or Instagram/Facebook Shop (linked on our homepage). If it doesn’t say Herbal Ape, it isn’t us.

Are you affiliated with Herbalife?

Absolutely NOT! HerbalApe is a completely independent brand and has no association with Herbalife.

We create our own formulas, use no proprietary blends, and prioritize ingredient transparency and effectiveness above all else.

Does Herbal Ape Accept Returns?

Yes, we accept returns if they meet the criteria outlined in our refund policy.

Please review our Refund Policy to see if your purchase qualifies for a refund.

To start a return or if you have any questions, visit our Contact Us page to submit a request.

How Fast Will My Order Ship on Launch Day?

Launch days get crazy, and we’re here for it! Due to high demand, please allow up to 5 business days for us to get your order packed and shipped. We appreciate your patience and support!

Got questions? Hit us up through our Contact Us page.

Where are Herbal Ape Products Made?

Herbal Ape products are produced in a cGMP (Certified Good Manufacturing Practices) and NSF (National Sanitation Foundation) certified facility outside of Austin, Texas, ensuring the highest standards of quality and safety. Our facility also processes nuts, dairy, and soy products. If you have any allergy concerns, please reach out to us via the Contact Us page.

Are Herbal Ape Products Third-Party Tested?

Absolutely. Every batch of Herbal Ape products gets third-party tested by ISO-accredited labs to guarantee top-tier quality and safety.

We put every ingredient through the wringer—testing for identity, purity, strength, and composition. On top of that, we screen for heavy metals, microbes, pesticides, and gluten, so you know exactly what you’re getting—no surprises, no compromises.

All of our products are also made in cGMP-certified facilities that follow strict FDA regulations and industry best practices.

Can I Take Herbal Ape Greens if I’m Pregnant?

We recommend consulting your healthcare provider before using Herbal Ape Greens during pregnancy.

Can my Child Take Herbal Ape Greens?

Our products are designed for adults 18 and older. If you're considering giving Herbal Ape Greens to a child, we recommend consulting a healthcare provider first.

Is it HerbalApe or Herbal Ape?

Both work — our official brand name is “Herbal Ape”, but we’re also known online as “HerbalApe” (one word). Either way, we’re the same brand. Some people even misspell it as Herble Ape (like Marshall, one of the co-founders) — that’s okay too! We just want to help you level up your health.

What does the name “HerbalApe” mean?

“Herbal” reflects our commitment to clean, natural ingredients.

“Ape” represents primal energy, evolution, and moving forward.

Together: HerbalApe is about advancing human health naturally —so health doesnt have to be complicated!

How do I know I’m buying from the real Herbal Ape?

Always buy from herbalape.com or our verified TikTok Shop or Instagram/Facebook Shop (linked on our homepage). If it doesn’t say Herbal Ape, it isn’t us.

Are you affiliated with Herbalife?

Absolutely NOT! HerbalApe is a completely independent brand and has no association with Herbalife.

We create our own formulas, use no proprietary blends, and prioritize ingredient transparency and effectiveness above all else.